Warranty

Warranty
Eagle Eye Lights' warranty guarantees lights to be free from defects in materials and workmanship. This warranty excludes product damage due to accident, improper installation, abuse, neglect, and/or natural wear and tear.

Please Note: This policy does NOT include customized or closeout items.

All products carry a one year limited warranty from the original purchase date, which is honored to the original purchaser with a valid proof of purchase (an original Invoice from Eagle Eye Lights.) All lenses and halogen bulbs are not covered under warranty. HID bulbs and ballasts carry a 1 year limited warranty from the original purchase date, which guarantees our HID products to be free from manufacturing defects.


RGA (Return Goods Authorization) Procedure
If you have an item you believe is defective, please contact the distributor or dealer in which you purchased from directly (the company that received your payment.) Warranty is only honored to the original purchaser. If you purchased directly from Eagle Eye Lights, please contact us first to get a RGA number before sending back any items.

All products shipped to Eagle Eye Lights must have a (RGA) number written on the outside of the box. To receive a valid RGA number please e-mail us or call us for detailed instructions and information.

PLEASE NOTE THAT IF ANY ITEM IS SHIPPED BACK TO EAGLE EYE LIGHTS WITHOUT A VALID RGA NUMBER, THE SHIPMENT WILL BE REJECTED AND RETURNED TO YOU.

If an RGA number is granted, the party sending back the RGA is responsible for shipping charges. If the item is declared a warranty issue by our Warranty Department, we will either repair it or replace it, at our option. We will then ship back the warranty item Ground to the address provided if it is within the lower 48 states. UPS does not ship to PO Boxes. If the item is found to not have a warranty issue or if the problem is determined to not be covered under warranty, the party sending back the RGA is responsible for the shipping charge back to them. The RGA number will be valid for 30 days after it's issuing date.